Focus on Company Objectives through Outsourcing 

Benefit Design Consultants outsourcing services gives employers the opportunity to fulfill their benefit administration needs through a single, trusted relationship.

• Enrollment Processing
• Eligibility Reporting and Reconcilliation Services
• COBRA/HIPPA Post Employment Services
• Employee Communication Services
• Employee Call Center/Independent Client Advocate Program
• Section 125, FSA, HRA Plan Document and Administration

Enrollment Processing
Our enrollment processing services permit an employer to turn over all or portions or intial, ongoing and open enrollment processing. Our company distributes, receives and processes employee elections. If an employer utilizes Benefit Design Consultants for enrollment and eligibility services, the internet can be a single point of access for an employee to gather information and change elections.

Eligibility Reporting and Reconcilliation Services
Eligibility services consist of management of information exchange with an employers' third party vendors/providers. Typicall, this includes updating eligibility rosters maintained by an employers' various insurers and coordinating the submission of enrollment forms as required.

COBRA/HIPAA - Post Employment Services
Post employment services associated with former employees include COBRA Administration or State Continuation notification, premium collection, HIPAA certificate issuance, insurance conversion notifcation, and retiree plan administration.

Employee Benefit Communication Service
Ineffective communication with employees and their dependents leads to more frequent benefit-related problems and reduced employee appreciation of benefit offerings. Designed to enhance employee appreciation of the value of their employers benefit package, Benefit Design Consultants works with its clients to develop and deliver total compensation and benefit statements.

In addition to traditional paper-based benefits information, our company can help establish an employee benefit portal which enables your employees to learn more about their benefit options, provide a self-service environment to download forms required for claims, enrollment matters, including status changes, etc. Paper or web-based communication services include plan and cost comparison, summary plan descriptions,  and FAQ's.

Employee Call Center 
Client Advocate Program & Employee Service Center
Managing employee day-to-day needs and questions associated with benefit plans takes significant amount of time. Transitioning this function to benefit experts allows employers to be more efficient by spending less time assisting employees with benefit-related issues. Generally speaking, employees do not take the time to learn about their benefits until they have a pressing reason to do so.

Furthermore, matters affecting benefit access are often personal and confidential. With the on-set of HIPAA Privacy Rules, many employers are reluctant to handle Protected Health Information (PHI) because of the special protocols in handling PHI, potential legal liability, etc. Yet without PHI, employers often cannot assist employees with their benefits and claims problems.

Enter our Client Adocate Program (CAP). A key to effective benefit administration is providing employers and employees with an advocate to help them understand complex benefit matters and resolve service issues. As you business and employee advocate, Benefit Design Consultants can receive PHI on your behalf so we can quickly and efficiently resolve benefit, claims, and service issues.

Section 125, FSA, HRA Plan Document and Administration
Helping employers discover savings through section 125, FSA, HRA Benefit Design Consultants offers affordable plan document and administration services.

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